Category Archives: Food Reviews

MealDrop – Feeding Your Cravings Wherever You May Be

A few months ago I was attending a meeting at Brigham Young University for web start-ups and I met the CEO and co-founder of MealDrop, Michael Zaro. We got to talking, and me being a foodie I loved the concept and offered to help out if I could.

So, simply put, MealDrop is a company that works with local restaurants to arrange food deliveries to certain nearby locations at certain times of day. Initially started by college students for college students, it set out to satisfy food cravings while eliminating the time waste associated with food runs.

Let me give you an example. At BYU you have a fairly sprawling campus, and while there are a few eateries on-campus, there are very very few restaurants located nearby. Since a number of students are limited on time and mobility, whatever are they to do if they want food from somewhere that isn’t on campus?

Enter MealDrop.

Through the MealDrop website, that student can get online, pick the restaurant they want their food from, select from one of the prearranged drop locations, and the delivery time that is closest to when they want their food. That’s it, food delivered, and to certain locations there isn’t even a delivery charge.

The benefit to the student is obvious, since it eliminates travel time and allows them to get the food they want on their schedule. The benefit to the restaurants is that they can leverage these group buying/delivery scenarios to cut down on the number of deliveries they have to make, making deliveries much more cost effective.

And while MealDrop may have started on college campuses, they are now expanding! Seattle is the next city they are moving to, and then from there…the sky is the limit. Arranging group deliveries to large office buildings, or other centralized locales, expanding the number of restaurants covered…there are so many amazing avenues that MealDrop could travel down.

If you are in a college or city and you think MealDrop would be an excellent fit, or if you have any other ideas or suggestions for MealDrop, please send an email to suggestions@mealdrop.com

Their website is http://mealdrop.com/ and you can follow them on Twitter at @MealDrop

Douchebaggery at Sammy’s Cafe in Provo – I Won’t Be Back

So, I know you’re not supposed to blog when angry, but I don’t think I care at the moment 🙂

Yesterday, Groupon ran a deal for Sammy’s Cafe in Provo UT, $7 for $15 worth of food. Good deal, right? Apparently not.

My wife and I went today for lunch, and had an absolutely terrible experience. For starters, their fryer was broken, which sucked. When I asked what they were doing then for the lunch combo meal which included fries, I got a shrug. I finally got a “let me ask my manager”, followed by well, we can do a burger and shake instead. Not bad, I thought, so I ordered 2 lunch combos and handed over my Groupon.

What did I get? “Oh, I’m sorry, we can’t accept the Groupon for the lunch combo. WTF? That wasn’t mentioned anywhere on the Groupon, or on the page where I purchased the Groupon. The lunch combo thing is a regular offering, available every day from 11-3 (or 11-2??). I hardly think a freaking McDonald’s style combo meal (burger, fries, drink) qualifies as some special deal and thus a Groupon exclusion.

So, my wife and I just ordered something else. And what happened? I spent the afternoon sick 🙁 Puking and crapping up a storm, starting about an hour after having my lunch at Sammy’s.

I tweeted about the bad Groupon experience, and what was the response from Sammy’s? Passive aggressive much:

Douchebaggery Tweet from Sammy's Cafe in Provo UT

In all fairness, they also sent a tweet offering free fries since the fryer was broken, but it was sandwiched between two passive-aggressive tweets, so it sure didn’t feel like good customer service to me.

Groupon requires that any exceptions be specified by the company before running the deal, and are to be included in the details on the deal page. No such exclusion was present, thus they were legally required to accept the Groupon for what I wanted to order.

Well, I’ve filed a formal complaint with Groupon, which could lead to everyone who bought one being given the option to get a refund.

This isn’t the first crappy customer service experience I’ve had at Sammy’s Cafe, but it will damn sure be the last. I’ve been here dozens and dozens of times over the last 2, almost 3 years since they’ve opened, with cash spent here totaling at least $1,000. I’ve written multiple glowing blog posts, Yelp and Urbanspoon reviews, etc. I’ve sent dozens of friends, co-workers, relatives and even strangers here for food.

Well, no matter how tasty the food is, enough bad customer service is enough. I won’t be back, EVER, and I highly advize you don’t go either.

If you want an awesome burger and fries, and WAY better customer service, Tommy’s Burger is right around the corner at 405 West 100 North. Map below:

[googlemaps=http://maps.google.com/maps?hl=en&ie=UTF8&q=tommys+burger+provo&fb=1&gl=us&hq=tommys+burger&hnear=Provo,+UT&cid=0,0,10294454255799702913&ll=40.236868,-111.665318&spn=0.005733,0.00912&z=16&iwloc=A&output=embed]

See, what did I say, passive aggressive. This just in from @sammyscafe:

And they keep on coming!!!

Would anyone seriously want to do business with a place and an owner who treats customers like this??

Beyond Glaze – The New Best Donuts in Utah

I’ve become something of a deal hunter over the last few months, and I came across a special on DealsThatMatter.com for a place called Beyond Glaze, a donut (or doughnut, if you prefer) shop I’d never heard of. Ever one to try new things, I snagged the deal and set off to try a new Utah donut shop.

And let me just say, holy crap, these are some incredible donuts! Easily some of the best I’ve had. Better than Krispy Kreme, better than Daylight Donuts…heck, these might be the best donuts I’ve ever had, which is very, very cool. Even cooler though is the story behind this place.

Beyond Glaze is a family business, founded by the Grandpa of the family. He used to own a construction business, but when the recession hit and the housing market took a tumble, he decided to get out and do something else…and somehow that led to really awesome donuts. Well, I never thought I’d say this, but yay for the recession!

Before going, I read a few reviews to get a feel for Beyond Glaze, and most of what I read was quite positive. The few negatives cited the fact that these are “just” glazed donuts with some toppings. Well, my friends, there is no such thing as “just” a glazed donut! Having made donuts on numerous occasions, I can tell you that making a perfect glazed donut is an extremely difficult thing to do…and these were truly perfect glazed donuts.

They have over two dozen different flavors, with more appearing all the time. On this particular trip, I sampled the following varieties:

A Blueberry Bliss Donut at Beyond Glaze in Draper UT
Blueberry Bliss Donut
A Blueberry Torte Donut at Beyond Glaze in Draper Utah
Blueberry Torte Donut
Cookies and Cream Donut at Beyond Glaze in Draper UT
Cookies and Cream Donut
A Maple Madness Donut at Beyond Glaze in Draper UT
Maple Madness Donut (I actually had the Maple Bacon (picture this with candied bacon pieces on top), which rocked!)
Nutmed Donut at Beyond Glaze in Draper Utah
Nutmeg Donut
A Strawberry Cream Cheese Donut at Beyond Glaze in Draper UT
Strawberry Cream Cheese Donut

Slobbering yet? You should be 🙂

All of these donuts were fantastic, but I had favorites 🙂 The Maple Bacon was, hands down, the best donut that I have EVER tasted. Maple frosting, candied bacon pieces…seriously, I’ve always said bacon makes everything better, and this just proves it!

The Nutmeg donut was my second favorite, and a close second at that. I love nutmeg, and this had an incredible flavor and aroma, as any great food should. Even my wife, who hates nutmeg, loved this donut.

And, coming in third was the Blueberry Torte. Killer donut, especially with the crumbly bits.

I really wanted to try their Peach Cobbler donut, and the Apple Crisp donut, but I guess this place is super popular and sells out fairly early in the day. If you want the best donuts, show up early 🙂

They have 2 locations, one in Draper, and one in SLC proper. You can view donut varieties and contact info online at BeyondGlaze.com

You can also follow them on Twitter @BeyondGlaze

If you want to call in an order to make sure you get the donuts you want, the phone number is 801-571-2309

The Draper location is here:

[googlemaps=http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=beyond+glaze+doughnuts,+draper,+ut&sll=37.0625,-95.677068&sspn=52.152749,83.408203&ie=UTF8&hq=beyond+glaze+doughnuts,&hnear=Draper,+UT&cid=13663084866029734261&ll=40.528643,-111.897941&spn=0.005708,0.00912&z=16&iwloc=A&output=embed]

And the SLC location is here:

[googlemaps=http://maps.google.com/maps?hl=en&ie=UTF8&q=beyond+glaze+slc&fb=1&gl=us&hq=beyond+glaze&hnear=Salt+Lake+City+International+Airport+(SLC),+776+N+Terminal+Dr,+Salt+Lake+City,+UT+84116&view=map&cid=1513492628926254630&ll=40.756214,-111.89234&spn=0.005689,0.00912&z=16&iwloc=A&output=embed]